I have a number of experiences while working in the Tzu Chi Eye Center. Some are facile, others are burdensome and at times annoying. Let me share one of my experience.
A stranger who appears to be in distress and in a hurry proceeded to the consultation room without approaching the nurse station for briefing whatsoever.
Ellery, thinking that the person is a client and is unwilling to follow the queue immediately asked the person how he might help her.
Stranger: Tali si Dr. U? (Is Dr. U in?)
El: Hello ma’am, para cosa ehra kel? (Hello ma’am, what is the purpose of your visit?)
Stranger: Ah, si Dr. L yo. (Oh, I’m Dr. L!) [ said in a condescending tone, the way I understand it she said, I'm Dr. L and that's you need to know.]
El: Ah, Ok.
Ellery unable to respond appropriately, simply retreated and sulked. Fuck!
There are two reasons why this incident is so memorable that the need of blogging it is necessary. Firstly, sadly, I answered the question poorly. I could have answered otherwised. I could have asked if he/she is expected. Dang it. I simply frozed and surrendered. So sad!
Secondly, the incident begs the question, am I so insignificant that I don’t need to be informed or even addressed by this doctor. Unbelievable. So people can be assholes sometimes.
It’s a good thing that this is only an isolated case. From my experience, most would greet and inform us of their needs and how we could help them.
Oh well, shit happens!
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